Spotlight News

When the Timing is Right, You know It

For twenty years, Ruben Teodosiu has been a trucker. About eight years ago, he knew the time was right to steer his driving career into something with a better lifestyle, income potential and opportunity. In case you haven’t already guessed, he chose Expediting, and he hasn’t looked back since.
“When I first started in the business, I drove a dry unit for a couple of months for a well-known carrier. Then in September 2007, I took the opportunity to sign on with FedEx Custom Critical and became qualified for their White Glove division,” said Teodosiu.
But it wasn’t long before he realized the earning potential as the owner of a custom unit and began a dialogue with Expediter Services about future ownership opportunities. “I talked with Jeff Tacker all the way back in 2010 about ES’s Owner Operator Program. Later Jeff was promoted to Vice President of Operations and so I decided to call to congratulate him since I knew in my near future, I would be a part of their program. I knew at the time I wasn’t quite ready to make the move, but they were supportive and the knowledge I gained helped put me on the Path to Ownership. From these early conversations, I formulated a game plan. I knew it was just a matter of time before I’d own my own unit,” said Teodosiu.
Recently, the timing was right and based upon Teodosiu’s high productivity level, he purchased a custom refrigerated unit of his very own — from Expediter Services very own fleet. “When people think about a custom truck, the first things that come to mind is usually custom sleepers and other amenities. But for me, since my business revolves around FedEx Custom Critical’s White Glove service, the most important thing was that the truck is a White Glove TVAL unit. I was lucky in that regard because the truck I bought was the same TVAL unit I’ve driven since new for the past year and eight months as a Contract Driver with Expediter Services! Since the truck was slightly used, I got it for a much discounted price of a new unit. On top of that, I know the truck backwards and forwards and I felt more than comfortable with owning it. I also utilized Expediter Equipment Finance for the financing. The transaction was all so easy and I really got a great deal!”
“When it comes to owning your own truck, it’s all about timing and opportunity. My plans are to start building a fleet in the near future and I have no doubt I will be able to achieve this goal with Expediter Services supporting me. When the time comes for me to purchase another truck from Expediter Services/Expediter Truck Sales, I’ll know it.”

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Taking the Path to Ownership — with a Twist

Jean McCallum and her driving partner, Robert Eccleston

The decision to own your own truck varies from one person or team to the next. Sometimes, ownership is the result of the right circumstances and opportunity presenting itself at the right time. Others plan for truck ownership at the beginning of their Expediting career. But no matter which path you take, there’s really no wrong time to buy a truck when you’re ready to become an owner.

Jean McCallum and her driving partner, Robert Eccleston are the latest example of a team whose path to ownership began with a plan — and a twist, as they started off their Expediting career working for a fleet owner. “We began as Expediters in January of this year, signed on with Panther, and a fleet owner, Lyn Brumfield, (see his story here) who was utilizing Expediter Services Owner Operator Program (Expediter Management Services). I guess you could say we started our career as Expediters with a whole lot of support from everybody,” said McCallum!
pto-logo-tagThe fact that McCallum and Eccleston drove for another fleet owner didn’t deter their dreams of becoming owners themselves. “Our background is in business. From the very beginning we knew that ownership would be in our future and once we got on the road and began generating income, we were able to run the numbers. It soon became clear that we were going to make the leap in fairly short order,” said McCallum. “Our fleet owner, Lyn Brumfield, understood our entrepreneurial desires and was supportive all the way. Expediters are great that way. Especially when they are on the Road Best Traveled.”

The next step in McCallum and Eccleston’s quest for ownership involved a call to Expediter Equipment Finance and Expediter Truck Sales. “We spoke with Steve Kochensparger at Expediter Equipment Finance to get the paperwork started, which included our revenue numbers we produced while on Lyn Brumfield’s truck. Once the financing was in place, Danny Vernon (Expediter Truck Sales Manager) found us a 2013 Freightliner Cascadia sourced from ES’s fleet. We got a great truck! It’s in excellent shape and it was a real deal compared to what we would have had to pay for a new one!”
“We then visited Expediter Services’ office in Southaven, Mississippi this past Friday and picked up our truck. We were pleasantly surprised at how fast and efficient the whole process was from start to finish. We’ve been running our new Cascadia for less than a week now and things are going well. We’re looking forward to earning even more of the pie as owners, and our goal is to build a fleet of 4 to 5 trucks in the not too distant future.”

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Helping to Provide Support & Opportunity

For those of us who keep up with the latest trucking industry trends, the current driver’s shortage in the U.S. is familiar news. When you combine this shortage with the recent rise in demand for freight, you have a recipe for volatility — and opportunity. So when David Neese, Expediter Services’ Recruiter was asked to accompany representatives from FEDEX Custom Critical to address a newly formed class of driving students at Craven Community College in Bern, North Carolina to discuss these opportunities, he jumped at the chance!

Why did FEDEX Custom Critical want to address students at Craven Community College?

David Neese Expediter Services Recruiter

Craven Community College recently introduced a new driving class to help prospective drivers earn their CDL and they wanted to provide students with information about the opportunities they offer to new drivers.  This was Craven’s inaugural class made up of 11 students from diverse backgrounds. FEDEX provided information about their various programs for independent contractors and owner operators.

Why was Expediter Services asked to accompany FEDEX for this presentation?

We were asked to support FEDEX Custom Critical by presenting programs for contractors and owner operators through the eyes of Expediter Services. I spoke about how trucking has changed over the years and how the shortage of drivers and the increased demand in freight was opening up long-term opportunities for contractors and owners. It was a great opportunity to share how Expediter Services supports FEDEX Custom Critical’s efforts.

What were some of the other topics discussed?

Craven Community College trucks ready for training

FEDEX and I talked about the importance of safety and regulations in the industry. Students were also very interested to know about how owner operators could get started and make money, even if they didn’t own their own equipment at first. I shared with them how many successful owner operators and fleet owners had started out as contractors, learned the business, then used Expediter Equipment Finance to purchase their own truck. They were pleasantly surprised to find out that Expediter Services provides real ownership opportunities by taking a driver’s work history into account when financing a truck. I also was able to allay student’s misgivings and fears about getting started in expediting by explaining how contractors and owners who are affiliated with Expediter Services Never Stand Alone because of our support services and programs, such as the Owner Operator Program and our Circle of Success marketing strategy.

Is there anything else you’d like to tell us about your visit?

CCC ready to welcome students

Absolutely! Craven’s new driving class is open to anyone who is interested in becoming a driver and accessing the opportunities in trucking. The school is also partnering with the military to help train personnel transitioning into civilian life. Nearby Fort Cherry is just one military facility that will benefit. The driving class will provide opportunities that otherwise may not be readily accessible to those entering back into the civilian workforce. As a matter of fact, there was one student finishing up their CDL who was going to run for fleet owner Padriaca Prude who runs under our Owner Operator program. (read his story here)
It was a true privilege to get to support FEDEX Custom Critical and share the many opportunities that Expediter Services has to offer new drivers who drive straight trucks or tractors.


Visit Craven Community College for more information about their driving school.


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Trucker Buddy: An Organization You Should Know

In November of 1992, Gary King, a professional truck driver contacted a grade school in Williams Bay, Wisconsin and asked the principle if he could write to a class of students as a “pen pal”. A fourth grade teacher quickly agreed, and Trucker Buddy International was born. From this humble beginning, Trucker Buddy has grown into a respected not-for-profit educational organization with a world-wide reach.

The Trucker Buddy Mission

Randy Schwartzenburg Executive Director Trucker Buddy International

Randy Schwartzenburg Executive Director Trucker Buddy International

“Our mission is to enrich the educational lives of children through the positive experience and influence of professional truckers,” said Randy Schwartzenberg, Trucker Buddy Executive Director. “Truckers have a lot to offer students in the classroom because of the many tasks they perform as drivers. They use math, computer, navigation, communication and business skills every day. Truckers also travel and drive cool trucks, which the kids really love! The experiential nature of truckers and trucking really holds the student’s interest, making learning fun.”

How Trucker Buddy Works

Drivers are encouraged to visit the Trucker Buddy website, where they can sign up to learn the rules and regulations of the Trucking Buddies program. The next step is for the driver(s) to be matched with a school. Drivers can choose a school or Trucker Buddy can help find a school for members to participate.

Trucking Mentor’s rules help make sure the driver and the school are protected. They also create an atmosphere which leads to educating teen drivers and helps to build understanding of the trucking industry within the community. Once these steps are taken, truckers and schools can then communicate with each other and the learning begins!
“I encourage everyone to look into becoming a Trucker Buddy,” said Expediter Services President, Jason Williams. “When we learned about the organization at the latest Expedite Expo, it seemed like a natural fit for Contractors and Owner Operators alike. My wife is a second grade teacher and she immediately saw the educational potential of the Trucker Buddy Program.”


Kevin Keller & Cheryl Cooper: Trucker Buddies for the Long Haul

Kevin Keller and Cheryl Cooper are successful, long-time Owner Operators signed on with Panther. (read their story here in Spotlight News) Their involvement with Trucker Buddy goes back to September of 2014. “Being on the road can give you a lot of time on your hands when you’re not driving, and I was looking for something meaningful to help us pass the time during our downtimes. I went online and found the Trucker Buddy website,” said Cheryl Cooper. “As I read about their program I saw an opportunity for us to contribute to children’s education while helping to promote the image of the trucking industry all at the same time. It seemed like a perfect fit.”


Cheryl Cooper & Kevin Keller visiting Jouett Elementary School

Kevin and Cheryl contacted Trucker Buddy and signed up for the program. “We chose Jouett Elementary as our school in Mineral, Virginia. That area is rural and somewhat depressed economically and we felt those kids could really benefit,” said Cooper. “We correspond with them through email about what we do and send them packages with information about where we visit. We even did a visit to the school in our truck and the kids absolutely loved it! We were treated like rock starts. It’s not everyday they get to see, touch and sit in a big truck like this. You can tell it made a big impression on them and they really like honking the horn. I encourage any truckers out on the road to become a Trucker Buddy. Kids need to see that education has a practical application and truckers have so much to contribute.”

Please get involved. Visit Trucker Buddy today.

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Welcome Danny Vernon — New Truck Sales Manager

danny vernonExpediter Truck Sales is pleased to introduce Danny Vernon, our NEW Truck Sales Manager. He will be filling the shoes of Josh Swindoll, who has moved on to pursue other opportunities — and we wish him great success with his new career. Danny brings a wealth of knowledge and experience to his new position as Truck Sales Manager. He has over twenty-five years of experience in vehicle/equipment management and sales. His resume also includes hands-on knowledge of internet sales and finance. Please contact Danny at www.expeditertrucksales.com, or call him at 1-877-349-9303, ext. 120. He’ll be happy to help you find the right truck for your application.


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Call us at 877.349.9303 and Never Stand Alone.

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Celebrating Excellence in the Sun, Sand & Sea

A few weeks ago Spotlight News reported on Kenneth & Virginia Babcock and James Tucker & Elizabeth Johnson, two independent contractor teams who were awarded the coveted FedEx Four Star Award for Excellence. Since that story ran, both teams have since attended the weeklong celebration at Amelia Island, Florida and are now basking in the accolades and afterglow of a four star luxury vacation.
For those who are perhaps unfamiliar with the Four Star Awards, it’s FedEx Custom Critical’s way of acknowledging the top independent contractors in their fleet who demonstrate a high standard of customer service, safety and efficiency. It’s an award that only a small elite number of contractors achieve. And as the two teams describe it, it’s a great honor and a terrific celebration.

Enjoying the Perks and Rewards

Kenneth & Virginia Babcock — Previous Recipients

“The Four Star Awards were fabulous, FedEx did not disappoint! We had steak and lobster at the awards dinner — again! It was a beautiful atmosphere, we were right on the Atlantic Ocean.There were two get togethers with everyone, then they let us do what we wanted to do. That gave us a lot of time to ourselves, which we enjoyed very much. It was just a wonderful time.”
— Virginia Babcock

James Tucker & Elizabeth Johnson — First-time Recipients

“The week was everything we had heard about and more. We enjoyed a couple’s massage. And every morning we had dips in the pool and long walks along the beach. The food was incredible too. On the final night at the award banquet we had filet mignon and lobster tail. Needless to say, we enjoyed every minute. We’re so thrilled to have been chosen to be Four Star recipients.”
— Elizabeth JohnsonExpediter Services is privileged to be represented by two hard working and high achieving teams. Each one deserves the FedEx Four Star Award, as well as the perks that go along with it. They inspire everyone to do their best everyday,” said Jason Williams, President of Expediter Services.

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Rewards that Owners and Contractors are Sure to Love

Expediter Services Love's Reward program
Expediter Services is excited to introduce a NEW rewards program negotiated with Love’s to provide Owners and Contractors the absolute cheapest fuel prices in the industry; along with some extra benefits to help make life on the road more comfortable.
The Love’s Rewards program took a year of negotiating and planning in order to achieve the level of benefits desired by Expediter Services. “Our goal here is to make sure our Contractors actually get the best and greatest advantages in the industry. Always, the Best of the Best!“, said Paul Williams, Expediter Services CEO.
Williams continues, “Love’s Rewards recipients can begin signing up as early as August 15th, 2015. The program was developed to run continuously and it will be monitored and updated quarterly. Our intention is for all of our participants to have access to the Road Best Traveled.”
Love’s Rewards recipients who sign up for the program between August 15 and September 30, 2015 will automatically receive Platinum status, with benefits to include:

  • 3 points per gallon for diesel fueled and bulk DEF.
  • 3 points per dollar spent on merchandise, driver services and tire care.
  • Free drink refills and showers on ever visit.

“Our new Love’s Rewards Program, either matches or exceeds all available reward options in the expedite industry. Expediter Services will continually strive to keep our Contractors at the forefront of expediting,” said Williams.[vc_column_text el_class=”viva_custom”]

Owners and Contractors are encouraged to register
for the new Rewards Program — here’s how:

  1. Register at My Love Rewards card, if you have not already done so. Simply pic up a card at your nearest Love’s Travel Stop and register at the in-store My Love Rewards kiosk, aon the Love’s Connect movie app or online at www.MyLoveRewards.com. During registration, be sure to opt in to receive Special Offers available only for My Love Rewards members.
  2. Swipe your My Love Rewrds card with every Love’s purchase.
  3. You will begin to earn points and rewards within 72 hours of swiping your registered My Love Rewards card on a diesel fuel purchase.

PLUS: Check your Love’s receipt for ways to earn even more points and rewards.For those who are Rewards participants and do not receive Platinum status automatically, or if you have any question about My Love Rewards program, contact Love’s Customer Service at 1.800.OK.LOVES.
Participants can also sign up for Love’s Connect Mobile App on a phone or mobile device.
Click Here to download a PDF to learn more about the NEW Love’s Rewards program.

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We Can’t Wait to Meet You at the Expo

Expediter Services is once again delighted to be a part of the Expedite Expo 2015. This year, we continue our tradition of providing opportunities to expediters with tried-and-true programs designed to make Owner Operators, Independent Contractors and Fleet Owners more efficient, so You Never Stand Alone. In addition, we believe that if you can drive a truck, you can own a truck, and we’ll be on hand to assist those looking to purchase and/or finance a new truck with help from Expediter Truck Sales and Expediter Equipment Finance.
Please look us up, Expediter Services is located in Booth D3 and visit our Truck Sales Exhibit in the parking lot. We look forward to seeing you here!

What to Expect…

Expediter Truck SalesWith the largest and best inventory in the industry, Expediter Truck Sales can help you in finding the right truck for your application. We’re available on-site at the Expo (Booth D3) and at our Truck Sales Exhibit in the parking lot to help you find a truck.


Meet Danny Vernon, New Truck Sales Manager

Expediter Truck Sales is excited to introduce Danny Vernon, our NEW Truck Sales Manager. He will be filling the shoes of Josh Swindoll, who has moved on to pursue other opportunities — and we wish him great success with his new career.
Danny brings a wealth of knowledge and experience to his new position as Truck Sales Manager. He has over twenty-five years of experience in vehicle/equipment management and sales. His resume also includes hands-on knowledge of internet sales and finance.  Please visit him at our Booth (D3). He will also be attending the EGG at the Expo, so look him up. He’ll be glad to help you find the right truck for your application!

Partner with Expediter Services as an Owner Operator and Never Stand Alone

ES-Never-Stand-Alone-redExpediter Services – Straight Truck and Tractor Trailer
Expediter Services’ support programs apply to Straight Truck and Tractor Trailer drivers.
Owner Operators
At Expediter Services, Owner Operators can take advantage of our Owner Operator Program for back office support and savings on fuel, insurance and more. Learn more about the Owner Operator program here.
Independent Contractors
Expediter Services supports New and Experienced Drivers every step of the way with programs that can make you more productive. Learn more about the Independent Contract Driver program here. We’re available at Booth D3 to answer any questions you may have about our Owner Operator or Independent Contractor programs.

Come and see me at Booth D3! I’m always happy to help turn your dream of being an Owner Operator or Contract Driver into reality. Or let me show you the road to financial freedom as an Owner Operator. I look forward to seeing you here.


– Wade Roberts

Equipment Finance Can Help You Achieve Truck Ownership

PTO-logo-72Expediter Equipment Finance can help finance your truck, even if you’re a first-time buyer or a non-home owner. Our Path to Ownership lets your experience with Expediter Services play a key role in helping you get financed.
Expediter Equipment Finance Can Help You Buy a Truck

  • Do you have a desire to be an owner operator?
  • Do you have a good work & credit history but need down payment assistance?
  • First-time buyers & non-homeowners can qualify
  • Your work history can help secure financing
  • Market competitive rates

Don’t wait for the Expo, apply online now!

I’m looking forward to meeting you at the Expo. Please stop by Booth D3 and our Truck Sales Exhibit in the parking lot. I’m happy to answer any of your questions to help you get financed through Expediter Equipment Finance.


– Jeff Tacker

EGG-2015-0702The EGG at the Expo

Expediter Services is excited to host the 2nd annual EGG at the Expo,  Friday, July 24th!
The EGG (Expediter Group Gathering) is an opportunity for Expediters to meet, network and get to know each other. We believe in personal relationships, and want to learn about you, your business, and your hopes & dreams.
Register now for the EGG, its FREE!

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Two Teams. Four Stars. 1 Great Celebration.

The FedEx Custom Critical Four Star Award acknowledges the top independent contractors in their fleet who demonstrate a high standard of customer service, safety and efficiency. Expediter Services is proud to be a part of this celebration with the representation of two independent contractor teams from our own fleet who have been chosen for this year’s prestigious award. One team, Kenneth & Virginia Babcock, are veteran recipients, having been chosen for the award in 2013; as well as first-time award winners James Tucker and Elizabeth Johnson. Each team will attend the nearly week-long celebration located on Amelia Island, Florida, starting July 19th. Join us as we spotlight these two deserving teams. Congratulations everyone!
Kenneth & Virginia Babcock — Veterean Award Winners
“Being chosen again for the Four Star Award is a real thrill,” said Virginia Babcock. “Kenny and I always strive to follow procedures and do the right thing when it comes to our business. If the speed limit is 55, we make sure to stay at that posted speed. We believe that rules are in place for a purpose. It pays to go by the book.”
However, in Expediting, as in any business, there are grey areas that present a challenge. “We’ve been doing this for a long time and I think there’s a bit of luck involved when it comes to your overall performance. For example, a few years ago our old truck developed a tiny air leak that was detected by an inspector in California. No matter how much pre or post prep you do, some things just happen. But Expediter Services is always there to help when the unexpected happens. They’re great about keeping up with maintenance on our truck. They’re also great when it comes to getting paid. They have never been late on paying us and they always go to bat for us if we have any problems with our settlements.”
When asked about the upcoming Four Star Awards, Virginia says FedEx knocks it out of the park. “When we attended the awards in 2013, we were blown away by the whole thing. I mean, when you’re served steak & lobster and all the trimmings, it gets your attention. The service was first rate. We were treated like celebrities — I expect this year’s awards to be just as phenomenal. We’re really proud to be a part of this. It really motivates you to do your best every day.”
James Tucker & Elizabeth Johnson — First-time Award Recipients
Throughout the year, James and Elizabeth kept receiving quarterly bonuses marked “Four Star” on their checks. They had no idea it would lead to an award for excellence. “We would get these bonuses and think it was because we hadn’t had any accidents or something like that. Then one day, we got a call from Alicia Leslie, our Fleet Manager at Expediter Service who informed us we were chosen to receive the FedEx 4 Star Award. I can’t tell you how excited we were. I mean, how often do you get a great paid for vacation!?”
Although they’ve been in and out of the Expediting business for a number of years, something was different this time around. “You know, it’s funny, as long as we’ve been in Expediting, we now have a different attitude than in the past and I attribute it to the new flat rate adopted by FECC. We now turn down very few jobs and as long as the truck is rolling, we’re making money. It’s so much better now that we don’t have to bicker. And it’s not so frightening to accept loads that are a little off of the beaten path. Being paid .75 cents per mile on the deadhead has a lot to do with this.”
When asked about other factors that influence their productivity, Elizabeth was quick to point out support they get from Expediter Services. “With ES we just don’t have to worry about things. Our equipment is always well taken care of, our pay is always on time and we have people like Alicia who have our back when it comes to dealing directly with the carrier. We’re really all one big team when it comes to getting the Four Star Award.”
Stay tuned. Spotlight News will be reporting on their week at Amelia Island in an upcoming issue.

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It’s All about the Planning

Tom MacDermott and his new 2013 Cascadia

Tom MacDermott and his new 2013 Cascadia

Expediter Truck SalesThis week’s Spotlight News caught up with new truck owners Tom MacDermott, and his wife and driving partner Hope, in Maine delivering parts to a windmill factory. Their Expediting journey has brought them a long way from starting out as contract drivers with Expediter Services, signed on with FedEx Custom Critical in 2013.

“My career in trucking actually began back in 2009 when the economy took its big nose dive,” said MacDermott. I was in the construction business and that industry went away practically overnight. It was a tough thing to have to go through and it left me looking for a career that wasn’t so volatile — that’s when I turned to trucking.”

But the MacDermott’s, always ones to keep up with the latest transportation trends and opportunities, eventually made their way to Expediting. “After a few years of driving and talking to people in the industry, we found out about the improved lifestyle and income potential offered by Expediting. We looked around and found out about Expediter Services and became contract drivers about two years ago. We signed on to FedEx Custom Critical and we haven’t looked back since.” And a large part of their looking forward was their desire to own their own truck. “Ever since the day we started as contract drivers, we always knew that some day we would be owners, it was just a matter of when,” said MacDermott. “We started the process last year by talking to the folks at Expediter Truck Sales, but life has a way of throwing you a curveball, and that curveball just happened to be my daughter’s wedding. We were excited about her starting a new life, and knew that a new truck could wait just a little longer.”

Then there was the spring EGG (Expediter Group Gathering). “Having started the process of looking for a truck earlier last year, we knew we were ahead of the game. So, when the spring EGG event was announced at Expediter Services’ home office in Southaven, Mississippi, we thought this would be a good opportunity to learn more about the business and to look into getting a new truck all at the same time. The EGG was a great experience. We got to meet other Expediters who have the same experiences and challenges that we face in our business. We also got to meet the folks at Expediter Services. Overall, it was a great learning experience — and we bought our first truck. We picked out a 2013 Cascadia from ES’s fleet and utilized Expediter Equipment Finance. They made the whole buying experience so easy.”

Once the MacDermott’s hit the road, there were a couple of hiccups that had to be ironed out. “We love our new truck, but we had a problem with the APU. We told Expediter Services about it and they went above and beyond to fix it. TExpediter Equipment Financehey also fixed a couple of other smaller things too. ES standing behind their product reinforced our trust in the people and the company. When we get ready to expand our fleet, we’ll definitely be coming back to Expediter Truck Sales.”

And speaking of expanding his fleet, when we asked about their future plans, MacDermott didn’t mince words when it came to planning for his business. “There’s a lot of planning and preparation that goes into purchasing a truck or trucks. My goal is to have five trucks in our fleet by 2020. And any variable in the price of equipment or freight can make or break your plans. Take for instance the new FedEx flat rate structure they now have in place. The fact that I can now plan my business around a fixed rate makes this process easier. I’ve already calculated that the new flat rate has increased my income by about $10,000 a year because they now pay .75 cents per mile on deadhead. We plan on building a business that we can leave to our children, and being able to plan using this new pricing structure and the opportunities provided by Expediter Services will definitely help us get there.”

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